Problem Solving

A. Purpose

Solving problems is clearly an important survival skill in today's information society where we must deal with a complex, technologically advanced world. Business leaders emphasize the need for higher order thinking skills and problem solving skills for the future workforce.

Problem solving is a critical skill that you will need in all aspects of your life. But there's good news. You solve problems all the time -- you're probably already pretty good at it! By building on your existing skills and creating a solid foundation in problem solving techniques, you will be on your way to being successful at solving problems that get in the way.

There are many different kinds of problems to be identified and solved. They exist in a variety of forms within your major or your chosen future profession including, of course, mathematics, psychology, and the physical sciences, as well as the arts and humanities.

And so, the phrase "problem solving" consists of very general concepts covering a wide range of different activities and ways to approach solving problems. How to determine the process for fueling the space shuttle, for example, is different from the problem of counseling a family facing financial and emotional hardships. A chess master's problem is well-structured, but the local citizen's council on environmental issues is not.

Problem solving can be fun and intriguing. This module will help you learn how to approach problem solving so you can maximize your college experience.

B. Goals and Objectives

The main goal of this module is to introduce learners to the most important concept in any problem solving situation -- identification of the true problem. By the time you finish the Problem Solving module you will have:

C. Plan Your Learning

First review the Virtual Student Autobiographies. They will help you see different perspectives on student problems.

After you review the autobiographies, read the Problem Solving Information and complete the accompanying activities to learn the steps in the process that will help you solve problems.

Then read about Jose's father's problem and practice what you have learned about problem solving.

"The significant problems we face today cannot be solved with the same level of thinking we were at when we created them." -Albert Einstein

Activity 8:

How can you structure your college life for the best experience possible?

Think about this question. What other questions like this have you faced before? What did you do then?

Use the "My Notes" tool on the right side of the tool bar at the top of the page to type your thoughts.

D. References

E. Summary

Activity 9:

Think of how your problem-solving skills can benefit you and type your ideas using "My Notes."

Activity 10:

Do you know the advantages of having good problem solving skills? Complete Activity 10 (ANGEL Quiz) to find out.

F. Evaluation Survey (ANGEL Survey)


The materials for the iStudy for Success modules were originally developed at the Jack P. Royer Center for Learning and Academic Technologies.

Additional materials were developed and assistance was provided by the University Learning Centers (ULC), University Park.

The ANGEL version of the modules is being administered by TLT. For more information about iStudy for Success modules, please contact tlt@psu.edu.

The Pennsylvania State University ©2004 All rights reserved. Please read the entire license agreement before distributing the modules, and before modifying and sharing the content of the modules. This statement MUST accompany this module and all derivative works.


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